CRM Manager

Consulting

CRM Manager

Looking for a highly experienced individual that brings natural presence, business acumen and holds an exceptional track record working with leading brands, to blend strategy into extraordinary ideas that achieve effective results.
You should already have experience working with client services, creatives, data scientists, user experience architects and technology professionals.
The CRM manager is tasked with managing the day to day aspect of CRM, help in developing programs, setting overall strategy and facilitating implementation.

Key Responsibilities
  •  Playing a leadership role for all CRM activities
  •  Identifying strategic opportunities
  •  Maintaining relationships and helping agency leaders in the network
  • Guiding the entire ideation process and support efforts all the way through to delivery
  •  Being a champion for effectiveness and how to develop data-driven strategy
  •  Building morale and motivation within strategy, coaching and supporting at all times
  •  Taking on the role of thought leader, forming initiatives to develop skills and knowledge

Required experience and skills
  •  5-7 years of CRM program experience – consulting and client-side experience will also be a consideration
  •  An excellent track record for leading CRM engagements and creative outcomes with global client brands in multi-cultural, multi-agency and network teams
  •  Strong creative, brand planning and / brand consulting pedigree demonstrated through case studies, awards, etc…
  •  An analytical mind with deep industry knowledge, able to make recommendations using various research sources, tools and analytics techniques to uncover insight
  •  Strong creative problem solving, both on a conceptual level in defining the strategic vision and a practical level in handling planning and operational considerations
  •  Up-to-date knowledge of marketing technologies and digital experience platforms spanning Paid, Owned and Earned / social media

Job Details

     

Job Category

Consulting

Job Term

Permanent